Kaseya PSA Synchronization v3.1

This product has been discontinued. Please refer below for the source code and latest available release. While this product currently supports Kaseya 6.3 to 9, we highly recommend using the ticketing integration between Kaseya and ConnectWise/Autotask developed by MSP Assist. For details on their solution please visit mspassist.com.

Description

When it comes to integrating Kaseya with your PSA server there simply is no product on the market today that gives you the same level of control available in KPSA today. Whether you are a Autotask or ConnectWise user you will be able to synchronize a wealth of information to and from your PSA server. Look below for more details on what it can do for you.


Details

  • Bi-Directional Service Desk Synchronization
  • Bi-Directional Contact Synchronization
  • Machine Configuration Management
  • Agent Field Synchronization
  • Custom Field Synchronization

Software Documentation


Click on the button to the right to download the latest KPSA manual for Autotask and ConnectWise.

Download


Basic
Software Requirements
  • Kaseya 6.3/6.5/7/8 with Service Desk Installed
  • ConnectWise 2012+ On-Premise/SaaS or Autotask Account
  • Microsoft SQL Server 2005 or 2008 32 Bit (with AWE enabled), with latest service pack
  • 1 Mbps DSL or T1 connection
  • Administrator access to Kaseya and PSA system.

Licensing


Copyright (c) 2014 devIO, inc.

Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:

The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.